Privacy Policy

Last updated: February 2026

1. Introduction

IntiGo Delivery ("we", "us") operates the IntiGo Partner Portal. This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

2. Information We Collect

Account information: Name, email address, phone number, and business details provided during registration.

Parcel data: Delivery information including recipient names, addresses, and phone numbers that you submit for shipment processing.

Third-party account data: When you connect Facebook, Instagram, or Gmail accounts, we access messages and conversations as authorized by you. This data is used solely to display your messaging inbox within the Service.

Usage data: Log data, browser type, and interaction patterns to improve the Service.

3. How We Use Your Information

• To provide and operate the delivery management Service
• To process and track parcel deliveries
• To display your connected account messages within the Service
• To communicate with you about your account and shipments
• To improve and maintain the Service

4. Facebook and Instagram Data

When you connect your Facebook or Instagram account, we request access to:

• Page conversations and messages (Facebook)
• Direct messages (Instagram)
• Basic profile information

This data is stored securely with encrypted tokens and is used only to display your conversations within the IntiGo platform. We do not sell, share, or use this data for advertising purposes.

You can disconnect your account and request data deletion at any time. To request deletion of your Facebook data, visit our Data Deletion page or remove IntiGo from your Facebook app settings.

5. Data Storage and Security

Your data is stored on secure servers. Access tokens for third-party services are encrypted at rest. We implement appropriate technical measures to protect your information against unauthorized access or disclosure.

6. Data Sharing

We do not sell your personal information. We may share data only:

• With delivery partners as necessary to fulfill shipments
• When required by law or legal process
• With your explicit consent

7. Data Retention

We retain your data for as long as your account is active. Upon account deletion or disconnection of a third-party service, associated data is deleted from our systems.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Disconnect third-party accounts at any time

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes through the Service or by email.

10. Contact

For privacy-related questions or data requests, contact us at contact@intigo.tn.